1Quick Summary
2-------------
3
4Install ksymoops from
5ftp://ftp.<country>.kernel.org/pub/linux/utils/kernel/ksymoops
6Read the ksymoops man page.
7ksymoops < the_oops.txt
8
9and send the output the maintainer of the kernel area that seems to be
10involved with the problem, not to the ksymoops maintainer. Don't worry
11too much about getting the wrong person. If you are unsure send it to
12the person responsible for the code relevant to what you were doing.
13If it occurs repeatably try and describe how to recreate it. Thats
14worth even more than the oops
15
16If you are totally stumped as to whom to send the report, send it to
17linux-kernel@vger.kernel.org. Thanks for your help in making Linux as
18stable as humanly possible.
19
20Where is the_oops.txt?
21----------------------
22
23Normally the Oops text is read from the kernel buffers by klogd and
24handed to syslogd which writes it to a syslog file, typically
25/var/log/messages (depends on /etc/syslog.conf).  Sometimes klogd dies,
26in which case you can run dmesg > file to read the data from the kernel
27buffers and save it.  Or you can cat /proc/kmsg > file, however you
28have to break in to stop the transfer, kmsg is a "never ending file".
29If the machine has crashed so badly that you cannot enter commands or
30the disk is not available then you have three options :-
31
32(1) Hand copy the text from the screen and type it in after the machine
33    has restarted.  Messy but it is the only option if you have not
34    planned for a crash.
35
36(2) Boot with a serial console (see Documentation/serial-console.txt),
37    run a null modem to a second machine and capture the output there
38    using your favourite communication program.  Minicom works well.
39
40(3) Patch the kernel with one of the crash dump patches.  These save
41    data to a floppy disk or video rom or a swap partition.  None of
42    these are standard kernel patches so you have to find and apply
43    them yourself.  Search kernel archives for kmsgdump, lkcd and
44    oops+smram.
45
46No matter how you capture the log output, feed the resulting file to
47ksymoops along with /proc/ksyms and /proc/modules that applied at the
48time of the crash.  /var/log/ksymoops can be useful to capture the
49latter, man ksymoops for details.
50
51
52Full Information
53----------------
54
55From: Linus Torvalds <torvalds@transmeta.com>
56
57How to track down an Oops.. [originally a mail to linux-kernel]
58
59The main trick is having 5 years of experience with those pesky oops
60messages ;-)
61
62Actually, there are things you can do that make this easier. I have two
63separate approaches:
64
65	gdb /usr/src/linux/vmlinux
66	gdb> disassemble <offending_function>
67
68That's the easy way to find the problem, at least if the bug-report is
69well made (like this one was - run through ksymoops to get the
70information of which function and the offset in the function that it
71happened in).
72
73Oh, it helps if the report happens on a kernel that is compiled with the
74same compiler and similar setups.
75
76The other thing to do is disassemble the "Code:" part of the bug report:
77ksymoops will do this too with the correct tools, but if you don't have
78the tools you can just do a silly program:
79
80	char str[] = "\xXX\xXX\xXX...";
81	main(){}
82
83and compile it with gcc -g and then do "disassemble str" (where the "XX"
84stuff are the values reported by the Oops - you can just cut-and-paste
85and do a replace of spaces to "\x" - that's what I do, as I'm too lazy
86to write a program to automate this all).
87
88Finally, if you want to see where the code comes from, you can do
89
90	cd /usr/src/linux
91	make fs/buffer.s 	# or whatever file the bug happened in
92
93and then you get a better idea of what happens than with the gdb
94disassembly.
95
96Now, the trick is just then to combine all the data you have: the C
97sources (and general knowledge of what it _should_ do), the assembly
98listing and the code disassembly (and additionally the register dump you
99also get from the "oops" message - that can be useful to see _what_ the
100corrupted pointers were, and when you have the assembler listing you can
101also match the other registers to whatever C expressions they were used
102for).
103
104Essentially, you just look at what doesn't match (in this case it was the
105"Code" disassembly that didn't match with what the compiler generated).
106Then you need to find out _why_ they don't match. Often it's simple - you
107see that the code uses a NULL pointer and then you look at the code and
108wonder how the NULL pointer got there, and if it's a valid thing to do
109you just check against it..
110
111Now, if somebody gets the idea that this is time-consuming and requires
112some small amount of concentration, you're right. Which is why I will
113mostly just ignore any panic reports that don't have the symbol table
114info etc looked up: it simply gets too hard to look it up (I have some
115programs to search for specific patterns in the kernel code segment, and
116sometimes I have been able to look up those kinds of panics too, but
117that really requires pretty good knowledge of the kernel just to be able
118to pick out the right sequences etc..)
119
120_Sometimes_ it happens that I just see the disassembled code sequence
121from the panic, and I know immediately where it's coming from. That's when
122I get worried that I've been doing this for too long ;-)
123
124		Linus
125
126
127---------------------------------------------------------------------------
128Notes on Oops tracing with klogd:
129
130In order to help Linus and the other kernel developers there has been
131substantial support incorporated into klogd for processing protection
132faults.  In order to have full support for address resolution at least
133version 1.3-pl3 of the sysklogd package should be used.
134
135When a protection fault occurs the klogd daemon automatically
136translates important addresses in the kernel log messages to their
137symbolic equivalents.  This translated kernel message is then
138forwarded through whatever reporting mechanism klogd is using.  The
139protection fault message can be simply cut out of the message files
140and forwarded to the kernel developers.
141
142Two types of address resolution are performed by klogd.  The first is
143static translation and the second is dynamic translation.  Static
144translation uses the System.map file in much the same manner that
145ksymoops does.  In order to do static translation the klogd daemon
146must be able to find a system map file at daemon initialization time.
147See the klogd man page for information on how klogd searches for map
148files.
149
150Dynamic address translation is important when kernel loadable modules
151are being used.  Since memory for kernel modules is allocated from the
152kernel's dynamic memory pools there are no fixed locations for either
153the start of the module or for functions and symbols in the module.
154
155The kernel supports system calls which allow a program to determine
156which modules are loaded and their location in memory.  Using these
157system calls the klogd daemon builds a symbol table which can be used
158to debug a protection fault which occurs in a loadable kernel module.
159
160At the very minimum klogd will provide the name of the module which
161generated the protection fault.  There may be additional symbolic
162information available if the developer of the loadable module chose to
163export symbol information from the module.
164
165Since the kernel module environment can be dynamic there must be a
166mechanism for notifying the klogd daemon when a change in module
167environment occurs.  There are command line options available which
168allow klogd to signal the currently executing daemon that symbol
169information should be refreshed.  See the klogd manual page for more
170information.
171
172A patch is included with the sysklogd distribution which modifies the
173modules-2.0.0 package to automatically signal klogd whenever a module
174is loaded or unloaded.  Applying this patch provides essentially
175seamless support for debugging protection faults which occur with
176kernel loadable modules.
177
178The following is an example of a protection fault in a loadable module
179processed by klogd:
180---------------------------------------------------------------------------
181Aug 29 09:51:01 blizard kernel: Unable to handle kernel paging request at virtual address f15e97cc
182Aug 29 09:51:01 blizard kernel: current->tss.cr3 = 0062d000, %cr3 = 0062d000
183Aug 29 09:51:01 blizard kernel: *pde = 00000000
184Aug 29 09:51:01 blizard kernel: Oops: 0002
185Aug 29 09:51:01 blizard kernel: CPU:    0
186Aug 29 09:51:01 blizard kernel: EIP:    0010:[oops:_oops+16/3868]
187Aug 29 09:51:01 blizard kernel: EFLAGS: 00010212
188Aug 29 09:51:01 blizard kernel: eax: 315e97cc   ebx: 003a6f80   ecx: 001be77b   edx: 00237c0c
189Aug 29 09:51:01 blizard kernel: esi: 00000000   edi: bffffdb3   ebp: 00589f90   esp: 00589f8c
190Aug 29 09:51:01 blizard kernel: ds: 0018   es: 0018   fs: 002b   gs: 002b   ss: 0018
191Aug 29 09:51:01 blizard kernel: Process oops_test (pid: 3374, process nr: 21, stackpage=00589000)
192Aug 29 09:51:01 blizard kernel: Stack: 315e97cc 00589f98 0100b0b4 bffffed4 0012e38e 00240c64 003a6f80 00000001
193Aug 29 09:51:01 blizard kernel:        00000000 00237810 bfffff00 0010a7fa 00000003 00000001 00000000 bfffff00
194Aug 29 09:51:01 blizard kernel:        bffffdb3 bffffed4 ffffffda 0000002b 0007002b 0000002b 0000002b 00000036
195Aug 29 09:51:01 blizard kernel: Call Trace: [oops:_oops_ioctl+48/80] [_sys_ioctl+254/272] [_system_call+82/128]
196Aug 29 09:51:01 blizard kernel: Code: c7 00 05 00 00 00 eb 08 90 90 90 90 90 90 90 90 89 ec 5d c3
197---------------------------------------------------------------------------
198
199Dr. G.W. Wettstein           Oncology Research Div. Computing Facility
200Roger Maris Cancer Center    INTERNET: greg@wind.rmcc.com
201820 4th St. N.
202Fargo, ND  58122
203Phone: 701-234-7556
204
205
206---------------------------------------------------------------------------
207Tainted kernels:
208
209Some oops reports contain the string 'Tainted: ' after the program
210counter, this indicates that the kernel has been tainted by some
211mechanism.  The string is followed by a series of position sensitive
212characters, each representing a particular tainted value.
213
214  1: 'G' if all modules loaded have a GPL or compatible license, 'P' if
215     any proprietary module has been loaded.  Modules without a
216     MODULE_LICENSE or with a MODULE_LICENSE that is not recognised by
217     insmod as GPL compatible are assumed to be proprietary.
218
219  2: 'F' if any module was force loaded by insmod -f, ' ' if all
220     modules were loaded normally.
221
222The primary reason for the 'Tainted: ' string is to tell kernel
223debuggers if this is a clean kernel or if anything unusual has
224occurred.  Tainting is permanent, even if an offending module is
225unloading the tainted value remains to indicate that the kernel is not
226trustworthy.
227